Jennie Martin, Secretary General of ITS (UK) – Intelligent Transport Systems, explains how artificial intelligence can support the wider development of the public transport industry and outlines its current and possible applications. Automated transport is, undoubtedly, the most discussed and most hyped artificial intelligence (AI) application in reference to public transport. The true automated vehicle (AV) evangelist predicts a future where mass transit as we know it no longer exists: people may have stopped owning vehicles, but they will travel autonomously in private pods, not following preset routes and not sharing with random strangers. A complete change from bus, tram and rail services as we currently know them. This future scenario is mercifully unlikely to be realised.